Scenario 1: Customer clicks buy ticket and is redirected to see a 35% ticket fee and countdown timer to buy.
Scenario 1: Focuses on the sale and the customer hates the ticket fee. There is no up-selling and if there was it would be a hard sell against the ticket fees.
Scenario 1: Sale is completed and future emails the customer receives include other event offers by the ticketer.
How does that sound?
Scenario 2: Customer clicks buy ticket and stays on the site with a friendly standard checkout.
Scenario 2: No ticket fees are highlighted and a t-shirt, parking pass and food pass are offered.
Scenario 2: Sale is completed, an offer to refer-a-friend is presented, a friendly email is sent with some education about the event. Future emails are also educating and suggesting upgrades that makes sense based on the buyers activity
How does that sound?
They spend even more with you when you enable them to with a user friendly experience and great value options
The are also twice as likely to refer-a-friend, twice as likely to make positive comments publicly and will return to their new account to see what else there is to buy!
Let's start the processYes, everything. We are composed of experienced e-commerce professionals, web designers, graphic designers, database engineers, project managers, customer service professionals, creative directors, financial analysts, music lovers and sales professionals. Everything you see and use is made by us – In House.
Changing ticketing solutions is not a decision that is made overnight. We generate excitement and expectations from clients with all the functionality we offer in comparison to what they were used to. The result is a true partner vs just a service provider.
Every industry relies on innovation to have a competitive edge. Web applications are constantly evolving and consumers are interactive with these technologies more and more everyday. We connect with over 200+ applications which allow us to improve the customer experience and give our clients more control over their brand before the event takes place.
Aside from the main problems with solve in the ticketing industry, each client presents us with unique challenges in their current business model. The challenges are sometimes clear but mostly discovered along the way. Because our solution is 100% customizable to the brand, we can solve almost any problem with a logical solution that often becomes an asset.
Yes, that could be a big claim to make. Better than what? Better than your competition because you are offering a visibly superior ticket buying experience to your customers. (request a demo) We love being better than a ticketing solution that offers the same default solution so all its clients.